New items can be returned if unopened within 14 days of delivery for a full refund (only if sealed).
In the eventuality of incorrect order or defective item (e.g.: perfume sealed received broken) we will also bear the return shipping costs.
Refund shall be done only through the Original Mode of Payment.
Reception of refund should be expected within 4 weeks:
- Package to be received by the shipment company and delivered to Head office (5 to 10 business days)
- HO to process the refund (3 to 5 business days)
Customers bank processing delay (5 to 10 business days).